Resume.
Experience
Gambyt
UX Design Intern | Jan - May 2021 | Ann Arbor, MI
Led visual and interaction design strategy for Coupon Cloud, collaborating with Product Managers and Developers in an Agile environment from product discovery to shipped MVP. Redesigned the information architecture and visual design of the websites of both Gambyt and Digital Gaming Group, utilizing data-driven design decisions from user interviews and website analytics.
Thomson Reuters
UX Design Intern | May - Aug 2020 | Ann Arbor, MI
Led end-to-end user testing for MVP - consulting stakeholders, creating test script, moderating users, synthesizing data, and presenting suggestions -resulting in the addition of 15+ priority changes to the product backlog. Presented wireframes and my design process to Product Owners, revealing crucial gaps and leading to the redefinition of the MVP's user flow. Explored design systems and prototyped mobile components in Axure to help Thomson Reuters break into the mobile space.
Michigan Engineering CAEN
Web Application Developer/UX Designer | Mar 2019 - May 2020 | Ann Arbor, MI
Collaborated closely with engineers as the lead UX Designer, creating prototypes and user interfaces to revamp 4 university-wide web systems. Conducted 9 usability tests with students and faculty to understand their insights and pain points, resulting in the improvement of system signifiers. Developed (Full-Stack) temperature monitoring and alert system utilizing JavaScript, HTML, CSS, SQL, & AWS. To be installed in engineering classrooms.
Ponyride
Design Intern | Mar 2020 (Alternative Spring Break) | Detroit, MI
Designed and implemented custom CRM system for the non-profit, integrating all existing systems and data for 3000+ people into Airtable to improve the efficiency and organization of future data. Provided prioritized suggestions for Ponyride's website to enhance users' access to information and promote user engagement.
Projects
Chime Menu (Capstone)
Sep 2020 - May 2021
Engaged with client to evaluate and redesign Chime Menu's existing system through user interviews, prototyping, usability testing, and A/B testing.
CookUp
Sep - Dec 2020
Designed app from research to prototyping, providing users with a streamlined cooking experience. Voted 3rd-best project out of 18 teams.
UofM Professor Portfolio
Dec 2019
Collaborated with a team of 4 to redesign and develop a professor's website to be responsive, accessible, and aesthetic. Voted class's best redesign.
UofM Lecture Viewer
Aug 2019
Redesigned the University's outdated lecture viewing system and conducted usability tests to facilitate user empowerment and customization.
Education
University of Michigan
School of Information
Class of 2021 | Ann Arbor, MI
B.S. Information Science: User Experience Design
Minors: Computer Science, Environmental Science
GPA: 3.84
Minors: Computer Science, Environmental Science
GPA: 3.84
Leadership
Asian American High School Conference
Design Chair
Revolution Chinese Yoyo
Co-President
Yotonix Show Board
Co-Chair
Michigan Zhong Shu Temple
Event Coordinator
Skills
Design
Sketching • Prototyping • Wireframing • User Flows • Design Systems • Graphic Design • Web Accessibility • Responsive Web Design
Research
Usability Testing • Personas • User Interviews • Surveys • Affinity Mapping • Heuristic Evaluation • Competitive Analysis • A/B Testing
Tools
Adobe XD • Sketch • Figma • Axure • InVision • Abstract • Photoshop • Illustrator • InDesign
Programming
HTML • CSS • JavaScript • React • C++ • Python • SQL • AWS
Languages
English • Mandarin